Ongoing Support & Managed Services
OPERATIONS
✓ Expert guidance & ongoing support
✓ Increased agility & productivity
✓ Reduced downtime & costs
✓ Guaranteed to maintain a competitive edge
Enhanced Managed Operations of OpenText products
Your business is constantly evolving, and so are the demands on your IT systems. That's why we've designed our Enhanced Managed Operations service to ensure that you can gain more out of your OpenText products and improve your performance based on analyses of your current tickets & incidents flow.
How Enhanced Managed Operations service works
Our team of experts will work with you to:
Understand your business requirements;
Analyse your current tickets flow;
Make recommendations and create a roadmap for improvements that can help you achieve your goals.

Joachim Freitag, Managing Partner IseoSolutions
“Adapt your IT systems with Enhanced Managed Operations service to maximise OpenText product benefits and performance. This increased agility will allow you to adapt to changes in your business environment and stay ahead of the competition.
Let's work together to make the most out of your OpenText investment.”
Your benefits using our Enhanced Managed Operations service
Enhanced Managed Operations is a valuable first step to reduce cost using external support and to reduce your day2day internal system operations.
Your benefits:
Boost the user-acceptance;
Leverage investment in your OpenText systems;
Improve strategic planning;
Increase productivity;
Reduce downtime;
The peace of mind that comes from knowing your IT systems are in good hands.
What it feels like working with us
“Without IseoSolutions' expert advice we would not have managed this ECM selection process.
On the basis we worked out together, we were able to make a well-founded decision and chose a provider that we might not have had our sights on without IseoSolutions.”
Thomas Friederich, IT Manager, Lista Office LO
Why to consider using the Enhanced Managed Operations of OpenText products
Increased productivity
Our team of experts will take care of all the technical details, allowing you to focus on your core business activities. This will lead to increased productivity and a more efficient use of your time and resources.
Increased agility
Our team will work with you to understand your business requirements and make recommendations for improvements that can help you achieve your goals. This increased agility will allow you to adapt to changes in your business environment and stay ahead of the competition.
Reduced downtime
Our team will monitor your systems 24/7 and proactively address any potential issues before they become problems. This means less downtime for your business and a smoother, more reliable IT infrastructure.
Expert support
Our team is made up of experienced professionals who are knowledgeable about OpenText products. They will provide you with the support you need to make the most of your investment and achieve your goals.
Cost savings
Our service is designed to be cost-effective, so you can enjoy all the benefits of a managed operations service without breaking the bank.
Peace of mind
Knowing that your IT systems are in good hands will give you peace of mind and the confidence to focus on your business objectives. With Enhanced Managed Operations, you can rest assured that your OpenText products will always be performing at their best.
Here is what our clients already achieved

Let's work together to make the most out of your OpenText investment. Start with our free solution discovery session.
Leave your details via the form and our expert will contact you within 24 hours.
Other services
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Enterprise Content Management Strategy & Pre-Study
SOURCING ADVISE
We will review your current Enterprise Content Management (ECM) situation, provide you with a tailored strategy with quick wins and a roadmap. We'll propose solutions and vendors to achieve your specific goals. -
Program & Project Management
OVERSIGHT
We will fully oversee your ECM projects, so you don't need to allocate extra resources and time here. We'll bridge the gaps between IT and business, guide your team through rollout and governance. -
Solution Design & Implementation
IMPLEMENTATION
We will analyse, design and implement your solution. We will manage the deployment, prepare communication and train employees for smooth operations start.