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Ongoing Support & Managed Services

OPERATIONS

✓ Expert guidance & ongoing support
✓ Increased agility & productivity
✓ Reduced downtime & costs
✓ Guaranteed to maintain a competitive edge

Enhanced Managed Operations of OpenText products

Your business is constantly evolving, and so are the demands on your IT systems. That's why we've designed our Enhanced Managed Operations service to ensure that you can gain more out of you OpenText products and improve your performance based on analyses of your current tickets & incidents flow.

How Enhanced Managed Operations service works

Our team of experts will work with you to:

  • Understand your business requirements;

  • Analyze your current tickets flow;

  • Make recommendations and create a roadmap for improvements that can help you achieve your goals.

Joachim Freitag, Managing Partner IseoSolutions

Joachim Freitag, Managing Partner IseoSolutions

“Adapt your IT systems with Enhanced Managed Operations service to maximize OpenText product benefits and performance. This increased agility will allow you to adapt to changes in your business environment and stay ahead of the competition.

Let's work together to make the most out of your OpenText investment.”

Your benefits using our Enhanced Managed Operations service

Enhanced Managed Operations is a valuable first step to reduce cost using external support and to reduce your day2day internal system operations.

Your benefits:

  • Boost the user-acceptance;

  • Leverage investment in your OpenText systems;

  • Improve strategic planning;

  • Increase productivity;

  • Reduce downtime;

  • The peace of mind that comes from knowing your IT systems are in good hands.

What it feels like working with us

Thomas Friederich, IT Manager, Lista Office LO

“Without IseoSolutions' expert advice we would not have managed this ECM selection process.

On the basis we worked out together, we were able to make a well-founded decision and chose a provider that we might not have had our sights on without IseoSolutions.”

Thomas Friederich, IT Manager, Lista Office LO

Why to consider using the Enhanced Managed Operations of OpenText products

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Increased productivity

Our team of experts will take care of all the technical details, allowing you to focus on your core business activities. This will lead to increased productivity and a more efficient use of your time and resources.

Increased agility

Our team will work with you to understand your business requirements and make recommendations for improvements that can help you achieve your goals. This increased agility will allow you to adapt to changes in your business environment and stay ahead of the competition.

Reduced downtime

Our team will monitor your systems 24/7 and proactively address any potential issues before they become problems. This means less downtime for your business and a smoother, more reliable IT infrastructure.

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Expert support

Our team is made up of experienced professionals who are knowledgeable about OpenText products. They will provide you with the support you need to make the most of your investment and achieve your goals.

Cost savings

Our service is designed to be cost-effective, so you can enjoy all the benefits of a managed operations service without breaking the bank.

Peace of mind

Knowing that your IT systems are in good hands will give you peace of mind and the confidence to focus on your business objectives. With Enhanced Managed Operations, you can rest assured that your OpenText products will always be performing at their best.

Here is what our clients already achieved

Let's work together to make the most out of your OpenText investment.

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