SUCCESS STORY

Rollout & Program Management OpenText Content Suite

CHALLENGE

Our client implemented the first pilot based on OpenText Content Server. Worldwide rollout approach was not successful and there was no general availability. 

Our client migrated the application to IBM Data Center to be run as application as a service and there was a need to rollout the document management system worldwide with full functionality and business support.

Our client implemented the first pilot based on OpenText Content Server. Worldwide rollout approach was not successful and there was no general availability. 

PROJECT SCOPE

  • Worldwide Rollout and general availability, consolidate Legacy DMS & Archive, Archive Integration DMS & SAP

  • Project duration >3 years, project size >5000 hrs

PROJECT SCOPE Worldwide Rollout and general availability, consolidate Legacy DMS & Archive, Archive Integration DMS & SAP Project duration >3 years, project size >5000 hrs

SOLUTION

  • Program Management, Service Management and Application Support for OpenText Content Suite / OpenText Template Workspaces

OUR ROLE

  • Program Management

  • ECM Architecture & Roadmap Consulting

  • Service Management

  • Service Operations

  • Incidents/Tickets/Problems/Maintenance Windows

Our role: Program Management ECM Architecture & Roadmap Consulting Service Management Service Operations Incidents/Tickets/Problems/Maintenance Windows
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Upgrade OpenText Content Server to 16.2